Sampson Family Therapy Services, LLC holds the health and well-being of our clients and providers in the highest regard. At this time with the COVID-19 community spread concerns we have moved to the contingency plan that best protects our more vulnerable staff and client population. We continue to closely monitoring the recommendations and directives by the CDC, IDPH, and the Governor's office to ensure we know what is most appropriate in care provision.
As of 3/17/2020 we are moving to service delivery based on each individual provider's level of comfort and need in caring for clients. Your provider will be reaching out to let you know if they will remain in office at this time, provide you with the option to use tele-mental health via video conferencing, or if they have moved to providing remote video/telephone sessions only. Please know Sampson Family Therapy Services stands behind each provider knowing and choosing what is best for their family members, themselves, and the community at large while also balancing the needs of clients in order to continue to be healthy and available to provide services for clients long-term.
We have swiftly enacted alternative service delivery methods such as tele-mental health via the video platform thera-LINK and the option to use telephonic sessions as a backup when tele-mental health care is not an option. All the while we are also increasing sanitizing efforts, removing easily contaminated toys and other materials from our offices, and are working as a collective team to care for our staff's individual and family needs so we remain healthy and available to care for those we serve.
If you have questions about your coverage benefits regarding tele-mental health services we urge you to contact your insurance company to clarify your options.